Privacy Policy
Last updated September 1, 2026
1. Introduction
Homequest Real Estate (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.
2. Information We Collect
We may collect information you voluntarily provide, such as your name, email address, phone number, and any details you share when submitting an inquiry. We may also automatically collect technical information such as your IP address, browser type, and pages visited to help improve our website.
3. How We Use Your Information
We use your information to respond to inquiries, connect you with a real estate agent, provide requested services, improve our website, and communicate relevant updates. We do not sell your personal information to third parties.
4. Sharing Your Information
We may share your information with our real estate agents and trusted service providers who assist us in operating our website and serving you. These parties are required to keep your information confidential and use it only for the purposes we specify.
5. Cookies & Tracking
Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookies through your browser settings, though disabling them may affect certain features of the website.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using the details below.
8. Your GDPR Rights (EEA, UK & Switzerland)
If you are located in the European Economic Area, the United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) and equivalent laws provide you with certain rights over your personal data. You have the right to access your data; to request correction of inaccurate data; to request erasure (“the right to be forgotten”); to restrict or object to processing; to data portability; and to withdraw consent at any time where processing is based on consent. Exercising these rights will not affect the lawfulness of any processing carried out before your request.
9. Legal Basis for Processing (GDPR)
Where the GDPR applies, we process your personal data only when we have a lawful basis to do so. These bases include: your consent (for example, when you submit an inquiry or opt in to communications); the performance of a contract or steps taken at your request before entering into a contract; compliance with a legal obligation; and our legitimate interests in operating, improving, and securing our website and services, provided those interests are not overridden by your rights.
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including responding to your inquiries, providing requested services, and complying with legal, accounting, or reporting obligations. When your data is no longer needed, we will securely delete or anonymize it.
11. International Data Transfers
We are based in the United States, and your information may be processed and stored in the United States or other countries that may have data protection laws different from those in your jurisdiction. Where we transfer personal data out of the EEA, the UK, or Switzerland, we take appropriate safeguards, such as standard contractual clauses, to ensure your data receives an adequate level of protection.
12. Complaints & Supervisory Authority
If you believe we have not handled your personal data in accordance with applicable law, we encourage you to contact us first so we can address your concerns. You also have the right to lodge a complaint with your local data protection or supervisory authority.
13. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) provides you with the right to know what personal information we collect and how we use it; to request access to or deletion of your personal information; to correct inaccurate information; and to opt out of the “sale” or “sharing” of your personal information. We do not sell your personal information. You also have the right not to be discriminated against for exercising these rights. To submit a request, please contact us using the details below.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, or if you wish to exercise any of your privacy rights, please contact us at (909) 606-0888.